If your router can only broadcast a 5 0 ghz signal and you have a ring device that only works with 2 4 ghz your ring device will not be able to find it during the setup process and you will not be able to complete the in app setup.
Ring chime wifi extender not working.
Follow the in app instructions to complete setup.
Check the ring app.
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The ring chime pro is a combination wifi extender and internal doorbell that only works with ring devices and works best with devices that won t be moved frequently like a doorbell or stationary security camera.
It s easy and you can do it yourself.
The internet connection is not working properly.
The chime pro has a built in wifi extender.
Most other wifi extenders are designed to work with one device and are unaware of other devices on the same network.
Two separate chimes both setup failed to complete.
Due to the way wifi extenders work they halve your connection speed while extending the range of your network.
Make sure the range extender is plugged into an outlet at all times.
Make sure your ring alarm is disarmed.
This is why if your wifi speeds are not double what your ring device needs it may not be helpful.
You can manually reconnect your ring device back to your wifi network by following these steps.
My ring doorbell running on battery not linked into house chime connects fine to my wifi extender.
In rare cases wifi routers are configured to broadcast only a 5 0 ghz signal.
The wifi network password may have changed.
Just received a ring chime today.
In the ring app tap menu then tap set up a device then tap security devices and tap range extender.
In this video i ll setup and install a ring chime pro device with wi fi extender.
Open up the ring app and tap on the three lines on the top left.
Look for devices in the list on the left side of.
Chime not connecting to wifi we were finally able to get ours to work.
Iphone android same result.
The ring chime pro 2nd generation is an updated version of the ring chime pro 1st generation wifi extender.
How to setup and install a range extender 1st gen and 2nd gen.
After two hours on the phone with ring technical support we were finally escalated to a level 2 support technician this is a key step so keep asking to be escalated.
Did not get it to work after hour spent with support personnel got cut off a second time after i was told it was out of warranty and after agent said he will talk to supervisor about sending a new one anyway.