Ring Security Solar Panel Not Working

Your solar security sign is powered by sunlight and it needs a few hours of direct sunlight everyday in order for it to have enough power to light up at night.

Ring security solar panel not working.

There are photo eyes built in to the solar panels. Also it appears the batteries will not charge if the switch is off so keep that in mind. Check to make sure your stick up cam is powered on. For updated information see our response to covid 19.

Ensure your camera s battery is 100 charged. Defective product from ring though. Let me know how this goes. Please make sure there is no dirt debris or leaves covering the panels as well as no debris near the adapter.

On the mounting plate pop the rubber weatherproofing plug out of its hole. If you have not already try unplugging and plugging the solar panels back in to the cams. If you ve checked the above and still are not receiving charge from the solar panel please try resetting your ring device by holding the setup button for 20 seconds. Click here to visit our contact us page for more options.

The solar panels are definitely getting enough light during the day. She promised to send me a replacement. The one you re using may be faulty or associated with a light switch. Solar panel not charging my doorbell i have the same issue spent an hour on the phone with a ring rep on april 10th took a picture of the ring charger sent it to her.

The panel is in a location that gets sun all day and the two batteries always stayed fully charged. Restart your router and run through the setup process again. Slide the mounting plate back into its slot on the back of the spotlight cam until it clicks into place. The leds will not light up if there is any light sun or bulb on them.

Fully close and re open your app. Thankfully the cam still works. If not try another outlet. Due to the covid 19 crisis shipping carriers are seeing an increase in volume and your order may take an additional 24 48 hours to process.

Keeping your solar security sign charged up. Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt. Press the button on the back of the spotlight cam and slide the mounting plate out of its slot. As long as the battery is not draining quicker than a charge can apply the solar panel should certainly be working.