Ring Video Doorbell Pro Night Vision Not Working

To access device health.

Ring video doorbell pro night vision not working.

Go to your ring app. I think this started with the new update to the app. The ring device should be able to see through a window during the day. Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly.

Your ring pro requires a power source that supplies a minimum of 16 volts ac. Night vision doesn t work. You can check the voltage by opening the ring app selecting ring pro and then selecting device health. Ring pro works fine for a couple of events and then stops working.

I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Night vision doesn t work. If the ring isn t working for you there are certainly other night vision camera s you can purchase. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.

If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again. Night vision doesn t work. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.

They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. To solve this issue the ring video doorbell may not be receiving sufficient voltage. Then it goes away then into night vision. For the ring video doorbell to function properly it needs a minimum of 3 900 mv.

At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion. But if night vision is the most important this may not be the best camera for you. Select your ring video doorbell pro. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.

This article will list out some of the most common issues that people face with their ring video doorbell pro along with links to solutions. When you push the button on your ring it emits a sound. When i first install the doorbell 2 i get color video at night with the porch light on. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.

My ring doorbell 720p works perfectly at night in color. Since windows block heat sources your ring device will not be able to accurately view or record through a window at night. This is the doorbell 2.