To prevent ice from building up try the solutions below to resolve your issue.
Samsung french door freezer ice build up.
To unclog the drain you should first unplug the unit from the wall.
I have had the drain tube changed to stop previous leaking at the bottom pf the refrigerator but i keep getting the ice frost build on the inside of the door.
In addition to the social media complaints there is also a class action lawsuit filed in 2017 involving ice maker issues for certain samsung french door refrigerators.
I have a samsung french door bottom freezer that frost up with chunks of ice.
If the ice build up is only happening in the freezer the freezer drain is probably clogged.
If the flap on the ice dispenser is not closing properly it allows warm air to enter the freezer compartment and causes frost build up in the freezer.
The most common place to see water is at the bottom of the compartment such as below the vegetable or crisper drawers.
To check the flap open the left side door and look at the black flap inside the ice chute.
It is currently in.
Remove the freezer covers to expose the frozen drain.
Ice can form on the bottom of freezers for a number of reasons.
Pour hot water down into the drain hole until you see the water dripping into the drain pan under the refrigerator.
The suit claims that samsung knew of the ice maker issues because the company itself sent out a technical service bulletin but neglected its responsibility to fix the problem.
Allegedly a large number of complaints about the ice makers breaking or freezing up continue to be reported to this day.
If the flap is in the correct position it is flush against the housing.