Samsung French Door Ice Maker Not Chopping Ice

The ice maker had frozen up a.

Samsung french door ice maker not chopping ice.

I bought my refrigerator 2 days ago. Contact samsung s customer support department at 800 726 7864 if basic troubleshooting doesn t address your ice maker s issues. There is also a troubleshooting page on what to do if the ice maker in your fridge does not dispense ice. Approximately 10 ours later there s still no ice made.

We determined there was a clump of ice clogging the thing up so we attempted to remove the ice bucket by pushing up on the front and pulling the thing out. My water comes out fine so i m assuming it s not the water l. The ice won t drop untill the temp is 9 or less. Check the ice maker mold thermostat ice maker mold heater and the ice maker module if any of these parts are found to be faulty it may be best to purchase a new ice maker as this may be more cost effective the ice maker module includes a motor that ejects the ice out of the ice maker mold tray.

If your unit isn t cool enouh the sensors on the ice maker won t let it advance. Last night i set it 1 degrees and hit the reset button. It was plugged in and set the freezer to 0 degrees. Once it reaches 9 a heater comes on to melt the ice a little so it will slide out.

When the ice maker makes small cloudy or clumped ice it could be something as simple as a dirty water filter low water pressure or high mineral deposits in your water. Removing the ice bucket from our samsung french door refrigerator gives new meaning to the term ice bucket challenge after less than two years of ownership our ice maker refused to dispense. 32 hours later no ice has been made. Below is a step by step guide on 3 different ice makers and how to test them.

1 first locate the ice maker in your freezer and then press and hold the test button for 3 seconds located on the side of the ice maker. You should be able to see a test switch button on the ice maker. It will cycle around dump ice cycle to the fill and cycle around and stop all in a few seconds. The company s official website also offers a service scheduling tool.

Hold it for 10 seconds and it should complete a test.