The reflection off the brick from the ring and probably the infrared bouncing off caused the problem.
Ring doorbell night vision stopped working.
The color night vision toggle in your ring app will enable your ring device to use ambient light to create false color images in live view.
Therefore ensure that the microphone has been enabled on the device by going to the ring doorbell app and toggling the microphone button.
I do not know why all of a sudden the night vision just stopped working.
It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.
I called tech support and they walked me through resetting the device.
It s hardwired fully charged and in good health per the health check.
Please make sure the pro power kit is installed at your chime kit and also check the device health of the doorbell pro to ensure it s power reading is sufficient to operate night vision.
But if night vision is the most important this may not be the best camera for you.
Night vision not working mine is working properly now.
If your camera is facing a window the infrared light can be turned off.
Low power can certainly be a cause of this.
Not ringing your existing internal doorbell correctly.
Open the ring app.
It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.
Ring video doorbell night vision stopped working i have a ring video doorbell ca.
The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound.
Tap the three lines on the top left.
I ve had my ring doorbell installed for almost a year and it worked fine until just a few weeks ago.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
If the issue persists you may need to replace the microphone.
Night vision doesn t work.
To check the voltage of your ring pro.
I didn t use it much but for years it would shift into a night mode via infrared or something so you could have a view at night or in lower light conditions.
If the field of view for your camera is not well lit this could be cause for spotty detection at night.
Enable color night vision in your ring app to help improve clarity at night.
Select your ring pro.
If the ring isn t working for you there are certainly other night vision camera s you can purchase.
When viewing the live view at night on a non battery powered ring device you ll find that your image is in black and white.
I used a wedge behind the camera to put it on an angle.
